Jakarta, December 30, 2024 – Lintasarta reaffirms its commitment to ensuring the stability, security, and reliability of its network and services during the 2024 Christmas and New Year (Nataru) holiday period. This commitment is realized through the operation of the Command Center, which manages and monitors all communication network, cloud, and cybersecurity infrastructures to maintain service reliability, particularly for critical public services and applications in strategic sectors such as banking and non-banking financial services, transportation, retail, distribution, government/public services, and tourism.
Lintasarta anticipates a surge in data traffic, projected to increase by more than 30% compared to the same period last year, due to heightened public mobility and digital activities during the holiday season. By leveraging robust infrastructure and cutting-edge technology, Lintasarta enables real-time service monitoring, swift and accurate anomaly detection, precise traffic pattern analysis, potential issue prediction, and proactive solution recommendations to address problems before they escalate. This approach ensures more efficient, secure, responsive, and reliable operational services, delivering optimal convenience and security for customers.
Ginandjar, Director & Chief Delivery and Operation Officer at Lintasarta, stated, “We are committed to delivering reliable and secure digital services throughout the year-end holidays. Through proactive management at the Command Center, Lintasarta ensures infrastructure readiness and service security to optimally support our customers’ digital activities across various sectors.”
Ensuring Seamless Digital Activities for Customers
Year-end holidays typically see a significant rise in internet and data traffic due to increased digital activities by individuals and businesses accessing various cloud-based services and applications. In response, Lintasarta has implemented a high-capacity backbone with Nx400G capacity and low-latency network technology for domestic and international internet connectivity. Supported by an Operations Support System (OSS), internet quality and traffic density are monitored in real-time, providing full visibility into network performance.
Additionally, Lintasarta has taken preventive measures such as analyzing previous traffic patterns, optimizing network routes to ensure smooth data flow with low latency, and providing alternative pathways to prevent network bottlenecks. Network capacity has also been increased to accommodate traffic surges, ensuring consistent and high-quality service to meet the digital needs of the Indonesian public during the holidays.
As part of its commitment to service quality, the company has launched the “Lintasarta Siaga” initiative from December 21, 2024, to January 5, 2025. This initiative optimizes the operations of Lintasarta’s Command Center by integrating the Network Operation Center (NOC), Security Operation Center (SOC), and Cloud Operation Center (COC) for intensive 24/7 monitoring and management of network, cloud, and cybersecurity infrastructures nationwide. Risk mitigation measures have also been implemented to address potential issues such as system disruptions, power outages, or other emergencies.
Lintasarta ensures the security of customer data through the implementation of high-standard storage and cybersecurity technologies, with strict access verification and monitoring to minimize misuse risks, guaranteeing the safety of customer data. Supported by state-of-the-art technology and certified experts in various fields, Lintasarta ensures smooth digital activities for customers, strengthening its position as a leader in digital transformation and a trusted partner for various industries in Indonesia.
“The year-end holiday season is a crucial time when the demand for connectivity and digital services increases significantly. Lintasarta is dedicated to ensuring all networks and services operate optimally and remain secure,” concluded Ginandjar.
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